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The Internet has expanded the shopping marketplace in a way never before imagined, giving shoppers unlimited choices. Shopping online stores opens up a whole world of goods and services. With the simple click of your computer mouse, you can order just about anything you can dream of. Look for information from the online shopping sites that you visit concerning your rights and responsibilities when you purchase from them via the Internet. Knowing your rights and responsibilites will ensure a pleasant shopping experience.

Some consumer safety tips for shopping online stores...

Always Check For The Privacy Policy of an Online Store All online stores will require information from you to process an order. Check for the privacy statement on their website. The privacy statement should advise what information is collected, how the information will be used, and should provide you with an opportunity to refuse having your information shared with others. You should think twice before doing business with an online business that will not respect your privacy.

You should only give your credit card information in a secure connection on a web site, NEVER in ordinary e-mail.

So how do you tell if the Internet connections are secure when shopping online stores?

Many online shopping sites use Secure Sockets Layer (SSL) technology to encrypt the credit card information that you send them over the World Wide Web. These online shopping sites usually inform you they are using this technology, but always check if the web address on the page that asks for your credit card information begins with "https:" instead of "http:"; if so, then this technology is in place.

Another security technology used by online stores is Secure Electronic Transaction technology. SET or SSL technologies are both designed to make your connection secure.

Some other ways to tell whether an online store uses security software:

• The icon of a lock is visible on the status bar
  (Microsoft Internet Explorer®)
• The icon of a locked padlock is visible at the bottom of the screen
  (Netscape Navigator™)
• The icon of an unbroken key is visible at the bottom of the screen
  (Netscape Navigator™)

Paying by credit card at online stores is safer than paying by check, cash, or debit card. If you have an unauthorized charge on your credit card, under federal law your liability is limited to fifty dollars. So when it has been determined that your credit card was used in an online shopping site without authorization, you are only responsible for the first fifty dollars in charges. You may also be able to dispute the charges if the goods do not arrive or if you are not satisfied with them and return them to the online shopping site.

Consider Using Single Use Credit Card Numbers When Shopping Online Shopping Sites Consumers using some brands of credit cards can get “virtual credit cards,” or "single use card numbers", that can be used at an online shopping site. The randomly generated substitute credit card number can also be used to buy goods and services over the phone and by snail mail, but cannot be used where a traditional plastic credit card is required.

Every online store should have a Cancellation Policy, Return Policy and Complaint Handling Policy Even under the best of conditions, shoppers sometimes need to return merchandise. Check the web site for cancellation and return policies. Never expect less customer service just because a company operates a store on the World Wide Web.

You can help to make the internet a safe place for your child. Taking action today is better than waiting until tomorrow. The longer you wait, the better chance your child has of connecting with those online predators. That’s not something any parent would want to endure. Click Here To Download (PDF 264 KB)

Sydney Morning Herald

After Zappos hack, some online shopping safety tips to consider ConsumerReports.org The attack against Zappos, a unit of giant online retailer Amazon, is still being investigated. As a safety precaution, Zappos has automatically expired passwords for its customers' accounts, requiring returning users to create new log-in codes to ... Zappos Online Shoe Store Hacked: Bought Shoes Lately?Gather.com all 985 news articles »

WINA AM 1070

Hewlett-Packard Recalls Fax Machines Due to Fire and Burn Hazards Clarksville Online Sold at: Electronics, computer and camera stores nationwide, and online at www.shopping.hp.com and other websites from November 2004 through December 2011 for between $90.00 and $120.00. Some of the recalled fax machines were replacement units for a ... Fax Machines Recalled by Hewlett-PackardMyHealthNewsDaily Hewlett-Packard fax machines recalled for overheating and fire dangersConsumerReports.org (blog) HP recalls fax machines for fire hazardWAVY-TV Best Syndication all 59 news articles »

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